Machine Learning driven Holistic Customer Management

HolistiCRM is a concept that addresses customer needs across multiple channels leveraging cutting edge marketing technology.

“You‘ve got to start with the customer experience and work back toward the technology – not the other way around.” – Steve Jobs

Machine Learning driven Holistic Customer Management

We are customer experience enthusiasts our mission is to optimize our customer’s customer experience while maximizing long term customer EBIT within their portfolio. We do data integration of internal and external sources including Big Data stream processing from social media listening tools to answer customer needs within seconds across all the channels. Once data is matched and meshed we can leverage Artificial Intelligence, Machine Learning for more precise targeting which in one hand will ensure that only relevant message and offers are reaching customers on the other hand campaign costs and benefits are optimized. For management we provide BI consultancy and tools to monitor entire marketing & sales process across customer life-cycle.

 

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